Bengaluru, India, sixteenth September 2024, ZEX PR WIRE, With three days to go till the World CX Summit and Awards 2024 unfolds, the stage is about for India’s top-notch gathering of buyer expertise leaders and innovators. The occasion is hosted by Trescon will happen in Bengaluru on nineteenth September 2024 on the JW Marriott Lodge. This summit will convey collectively over 200+ C-level consultants to discover the most recent traits, share insights, and acknowledge excellence in buyer expertise.
The current improvements within the AI area convey an entire new dimension to how companies and CX leaders function and work together with prospects. From generative AI to using superior information evaluation to decoding buyer suggestions, these applied sciences are reworking the way in which organizations perceive and interact with their viewers. AI is actually reshaping current enterprise fashions and creating new avenues for aggressive benefits.
The World CX Summit will present a platform for CX consultants and innovators to discover these next-gen options and their influence on buyer expertise. The occasion’s classes will cowl a spread of matters, from enabling security-centric buyer experiences and integrating information analytics to how manufacturers are manoeuvring the digital revolution.
Among the many notable audio system on the occasion are:
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Vishal Bhatia, Chief {Digital} officer, Canara Financial institution
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Pinkustar Borah, Director, Head of IT – Buyer Expertise, South Asia, Hindustan Unilever Restricted
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Kalyani Seshadri, Lead – Buyer Expertise, Tanishq
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Satish Bettadapur, Vice President & World Head for Buyer Care Facilities, HP
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Lakshman Velayutham, CMO, Ujjivan Small Finance Financial institution
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Fasih Abbas M, Senior Director & Head of Buyer Success, Cashfree Funds
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Tanuj Diwan, World Head- SurveySensum
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Ankit Goenka, Senior VP- Buyer Expertise, Bajaj Allianz
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Komal Prasad B, Vice President – Occupier Care & Experiences, Status Group
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RAMANATHAN RV, Co-founder and CEO, Hyperface
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RAKHI RANA, COO, Drools
Attendees will even have interaction in thought-provoking panel discussions and keynote classes designed to foster collaboration and encourage new approaches to buyer expertise administration. The summit will change into a necessary discussion board for driving innovation, sharing greatest practices, and setting new benchmarks for excellence in buyer expertise.
“As Bengaluru hosts the World CX Summit and Awards 2024, it underscores the city’s role in shaping the future of customer experience. The summit serves as the premier platform for exploring the latest advancements and strategies in customer experience, setting new standards for excellence and innovation,” states Mithun Shetty, Vice-Chairman, Trescon.
Sharing the significance of the summit, Tanuj Diwan, World Head- SurveySensum stated, “CX has shifted from a ‘nice-to-have’ to a critical business priority in India. While AI and analytics are key, getting the basics right—like customer profiling and tech integrations—is essential to align CX teams and drive sustainable growth.”
Ramanathan RV, Co-founder and CEO of Hyperface stated, “The intersection of technology and fintech is not only driving financial inclusion but also fundamentally reshaping customer expectations. The World CX Summit brings together the industry’s trailblazers, and we are excited to contribute to discussions that will shape embedded finance experiences.”
The occasion will even showcase the much-awaited World CX Awards, spotlighting and celebrating the pioneering achievements of the nation’s foremost CX professionals. This phase will honour excellent management and distinctive contributions throughout varied sectors, marking a distinguished celebration for the ‘Top CX Leaders Awards’ and ‘Top Marketing Leaders’. Register to affix these setting new benchmarks in buyer expertise and advertising innovation. Safe your home as we speak!
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About Trescon
Trescon is a pioneering power within the world enterprise occasions and companies sector, driving the adoption of rising applied sciences whereas selling sustainability and inclusive management. With a deep understanding of the realities and necessities of the expansion markets we function in – we try to ship modern and high-quality enterprise platforms for our purchasers. For extra details about Trescon, go to: www.tresconglobal.com
For media inquiries and additional data, please contact:
Vishal S S
Media and Communications Specialist
Trescon
Electronic mail: vishals@tresconglobal.com
Cellular: +91-7358680951
